Plans & Pricing

Free 2-Week Trial

Basic Plan - $19/month Standard Plan - $49/month Unlimited Plan - $129/month


Common questions

How does the free trial work?
Choose from one of the plans above and sign up to begin using WaitAway immediately. You have unlimited use of the app at one location for 2 weeks. We won't charge you anything up front. No fees, no strings attached.


What happens after the free trial?
If you don't want to continue using WaitAway, you can cancel before the trial ends and you won't be charged a dime. If you love using WaitAway, billing begins automatically at the end of the free trial and the service remains exactly the same. Your first bill will be a prorated amount for the current month based on your chosen subscription plan.


How does WaitAway's billing work?
As you continue to use WaitAway, a monthly subscription fee will be charged on the 1st day of each month for your chosen plan. Additional text message fees may be charged at the end of each month based on your subscription plan. You can upgrade, downgrade or cancel your subscription at anytime.


What devices does WaitAway run on?
WaitAway is a web-based app which means it can run on an iPad, laptop or any computer with internet access. Once your account is created, login to the app using your device's web browser.


How can I pay for WaitAway?
You can pay for WaitAway using your Mastercard, Visa, or American Express - sorry, no PayPal, purchase orders, COD order or checks will be accepted.


What about my other business locations?
Additional locations will need to have their own WaitAway accounts created and will be charged the same fees individually based on the chosen subscription plan.


Can I change my subscription plan at any time?
Absolutely! You can upgrade or downgrade to a new plan at anytime. The new subscription plan will take effect at the next month's billing cycle.


Do I need to commit to a long-term contract?
Nope. Our pay-as-you-go model allows you to use the WaitAway app for as long as you’d like. If you’re unsatisfied, you can cancel your account at any time.


Can I cancel at any time?
Yes, you can cancel anytime from the Account Overview section of the Settings area within the app. Your account will remain active until the end of the month, and should you change your mind, you can reactivate the subscription anytime before the account closes.


Why do I need a credit card to sign up for the trial?
While we offer a 2-week free trial for all of the subscriptions above, we need to hold a credit card for billing purposes once the trial ends and to help reduce fraudulant accounts. Your card won't be charged anything before the free trial is over and you can cancel anytime.